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Frequently
Asked Questions
Please
click on the logo beside each question to see the answer:-
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Can
we view our loved one in the Chapel of Rest? |
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Flowers
for the funeral? |
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Can
we have CDs and Tapes played at the funeral service? |
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What
are doctors forms? |
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How
many people can be seated in the limousine? |
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Does
the limousine take you back after the funeral? |
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If
there is any jewellery on the deceased and you ask for it to
be taken off, what happens to it? |
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Does
the coffin itself go into the cremator? |
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Is
each cremation carried out individually? |
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Do
I get the cremated remains of my loved one? |
Can
we view our loved one in the Chapel of Rest?
We
ask you please to telephone, to let us know what time you will be
coming, so we can make sure everything is ready for you when you
arrive. We are aware that this is the last time you will be seeing
your loved one, so we try our best to make this experience a pleasant
memory. However, we cannot be held responsible for any unfortunate
results due to anyone touching the deceased.
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Flowers for the funeral?
When
ordering your flowers for the funeral, please instruct the florist
to deliver the flowers to us two hours prior to the funeral time.
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Can
we have CDs and Tapes played at the funeral service?
Yes.
There is important information on our factsheet.
Please click here
to download the information in MS Word Format.
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What
are doctors forms?
When
a funeral is a cremation, two doctors must attend and certify
the death. The first doctor must be the doctor who attended
the deceased during his/her last illness. The duty of the second
doctor is essentially one of confirmation. This doctor must
not be related to the first doctor either through family
or practice.
For
this service, each doctor makes a separate charge which we, the
funeral director, pay on behalf of the deceased's family. We will
liaise with the necessary doctors to have these forms completed
on your behalf.
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How
many people can be seated in the limousine?
In
each limousine there is room for seven passengers. Six of
the passengers are seated in the rear compartment whilst the seventh
is seated in the front passenger seat beside the driver.
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Does
the limousine take you back after the funeral?
Yes,
the limousine will take you to the funeral and back to wherever
you wish to go, within the local area.
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If
there is any jewellery on the deceased and you ask for it to be
taken off, what happens to it?
The
jewellery will be taken off and put into a jewellery box, ready
for you to collect before the funeral.
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Does
the coffin itself go into the cremator?
Yes,
there are strict laws regarding cremation. Everything inside and
out of the coffin stays exactly the same as you see it in the crematorium
chapel.
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Is
each cremation carried out individually?
Yes,
the identity of the coffin name-plate is checked by the cremator
operator before it is placed in the cremation chamber. This can
only hold one coffin at any one time.
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Do
I get the cremated remains of my loved one?
Yes, throughout the cremation procedure the remains are clearly
identified and there is no possibility for any mix-up.
If
you are in any doubt about the cremation procedure, please do not
hesitate to contact the crematorium where they will be happy to
arrange to show you around.
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If
there is anything you are not sure of, please contact
us and we will be happy to help you.
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